Privacy Policy

This privacy policy explains how personal information is collected, used, and protected when you visit the Therapy and Change with Dalia website or make contact via the site.

I am committed to protecting your privacy and handling personal data in a way that is respectful, lawful, and transparent, in line with UK data protection legislation.

Who I am

This website is operated by Dalia Metawea, an integrative counsellor trading as Therapy and Change with Dalia.

If you have any questions about this policy or how your data is handled, you can contact me at:
Email: yourname@yourdomain.co.uk

What information is collected

When you use this website, I may collect the following information:

Your name
Your email address
Any information you choose to include in a message sent via the contact form

This information is only collected when you voluntarily provide it.

How your information is used

Personal information submitted through this website is used solely to:

Respond to enquiries
Communicate about counselling services
Arrange or discuss sessions

Your information will not be used for marketing purposes or shared without your consent.

Legal basis for processing

Under UK GDPR, the lawful basis for processing your personal data is:

Legitimate interest — responding to enquiries about counselling services
Consent — where you choose to contact me and provide information

How your information is stored

Messages sent via the website contact form are received securely through Wix and stored within the Wix platform. Reasonable steps are taken to protect personal data from unauthorised access.

I retain personal data only for as long as necessary to respond to enquiries or as required by professional or legal obligations.

Sharing your information

Your personal data is not shared with third parties, except where required by law or if there is a serious concern about safety.

Cookies and website analytics

This website may use essential cookies and basic analytics provided by Wix to ensure the site functions properly and to understand general site usage. These cookies do not collect personally identifiable information.

You can control cookie settings through your browser.

Your rights

Under UK data protection law, you have the right to:

Request access to the personal data held about you
Request correction of inaccurate information
Request deletion of your personal data (where appropriate)
Object to or restrict processing in certain circumstances

If you wish to exercise any of these rights, please contact me using the details above.

Changes to this policy

This privacy policy may be updated from time to time. Any changes will be published on this page.

11. Contact

If you have any questions or concerns about this privacy policy or how your data is handled, please feel free to get in touch:

Email: dalia@therapyandchange.co.uk